Careers

Branch Administrator - Brooks Galway

We wish to recruit a branch administrator who will play a fundamental role providing excellent customer service in the Galway branch. This role will involve working closely with all the team members. As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry.

This role will include:

• Efficiently managing high company standards
• Managing phones
• Cash management including Brinks collection and daily reconciliation
• Customer queries resolution and processing of credit notes
• Branch administration including queries, hauliers, branch overheads & expenses.
• Adest Queries from AP - Supplier invoice queries management, price, quantity, shortages
• GRN’s – booking in all stock and maintaining back up files
• SRNS’ – raising goods returns notes for all stock being returned to suppliers, maintaining back up files
• Scanning & Filing
• Assisting the branch manager with maintenance of health and safety records.
• Providing support to our Internal Sales Team and External Sales Team

Criteria:

• A minimum of 1 years’ experience of working in an administrative role.
• Experience of using Microsoft office and including an accounts computerised system would be an advantage.
• Excellent planning and organisation skills
• Experience of meeting deadlines.
• Self-motivated, and able to work independently
• Excellent attention to detail

Benefits:

• Attractive package offered
• Company Pension Scheme
• Opportunity for Excellent Career
• Staff Discount

Closing date:  Tuesday 23rd April 2024

To apply please:

Email CV to:  [email protected]

Internal Plumbing and Heating Sales Support - Brooks Galway

We wish to recruit a Plumbing & Heating Sales Support person who will play a fundamental role providing excellent customer service in the Galway branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Plumbing & Heating rep and play a vital role in our continued success.

This role will include:

• Reporting to Plumbing & Heating Category Manager.
• Ensuring the efficient processing and follow-up of customer enquiries.
• Maintain accurate records of sales, client interactions and other relevant activities.
• Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
• Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
• Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.
• Building and maintaining successful supplier relationships

Criteria:

• Experience of using Microsoft office and including an accounts computerised system would be an advantage.
• Excellent planning and organisation skills
• Experience of meeting deadlines.
• Self-motivated, and able to work independently
• Excellent attention to detail

Benefits:

• Attractive package offered
• Company Pension Scheme
• Opportunity for Excellent Career
• Staff Discount                 

Closing date:  Tuesday 23^rd April 2024

To apply please:

Email CV to:  [email protected]

Trade Counter Assistant -  Brooks Galway

We wish to recruit a Trade Counter Assistant who will play a fundamental role providing excellent customer service in the Galway area. This is a customer facing role, providing an outstanding level of service at our Building Trade Counter and over the phone and maximising sales at every opportunity.  As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry. 

This role will include:  

• Providing excellent customer service at our busy Trade Counter maintaining high company standards
• Assisting customers/potential customers on their product selection detailing benefits/technical features of products
• Cash handling and operation of our in-house stock system.
• Assisting the Shop Manager with merchandising and keeping the shop at the highest standards of health and safety and cleanliness.
• Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
• Providing support to our Internal Sales Team and External Sales Team

Criteria:

• Previous experience of providing excellent face to face customer service within a retail environment essential
• Previous experience of working on a Trade Counter desirable
• Excellent teamwork and organisational skills
• Excellent communication skills both verbal and written
• Proficient in the use of IT and have good computer literacy
• Good knowledge of Building materials/products or willingness to learn
• Reliable and punctual

Benefits:

• Attractive package offered
• Company Pension Scheme
• Opportunity for Excellent Career
• Staff Discount

Closing date:  Tuesday 23^rd April 2024

To apply please:

Email CV to:  [email protected]

General Operative/Storesperson - Brooks Galway

Our branch in Galway is now seeking to recruit a General Operative/Storesperson to assist with carrying out Yard/Storeperson duties whilst providing excellent customer service.

This role will include:

• Assisting and serving customers in the yard while providing excellent customer service
• Preparing orders to meet customer needs and deliveries
• Loading and unloading lorries both manually and with a forklift
• Yard duties to include keeping areas clean and tidy
• General stores duties to include goods inward checking and storage of products.
• Ensuring Health and Safety policies and procedures are adhered to.

Criteria:

• Previous Forklift Experience and must have valid Counterbalance License
• Building materials knowledge would be an advantage
• Committed and with a strong work ethic
• Good communication and organisational skills
• Must have good teamwork skills
• Ability to work on own initiative
• Reliable and punctual
•  

Benefits

• Company Pension Scheme
• Competitive Salary
• Staff Training
• Staff Discount
• Long Service Leave and Recognition

Closing date:  Tuesday 23rd April 2024

To apply please:

Email CV to:  [email protected]

Internal Plumbing and Heating Sales Support – Brooks Bluebell, Dublin

We wish to recruit a Plumbing & Heating Sales Support person who will play a fundamental role providing excellent customer service in the Bluebell branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Plumbing & Heating rep and play a vital role in our continued success.

This role will include:

• Reporting to Plumbing & Heating Category Manager.
• Ensuring the efficient processing and follow-up of customer enquiries.
• Maintain accurate records of sales, client interactions and other relevant activities.
• Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
• Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
• Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.
• Building and maintaining successful supplier relationships

Criteria:

• Experience of using Microsoft office and including an accounts computerised system would be an advantage.
• Excellent planning and organisation skills
• Experience of meeting deadlines.
• Self-motivated, and able to work independently
• Excellent attention to detail

Benefits:

• Attractive package offered
• Company Pension Scheme
• Opportunity for Excellent Career
• Staff Discount

Closing date:  Tuesday 30^th April 2024

To apply please:

Email CV to:  [email protected]